Frequently asked Questions

 

What areas do you cover?

Although we provide tree surgery throughout South London , North Kent, and Surrey, our tree surgeons primary carry out tree services in Bromley, Beckenham, West Wickham, Sanderstead and Croydon, and surrounding areas.

Why should I check out someone claiming to be a tree surgeon

Anyone can claim to be tree surgeon. Check that the person or company you employ has undertaken some form of training. It could be a Diploma, National Certificate, NPTC or Lantra qualification. There are a lot of firms with shiny new vans and equipment but have no knowledge of Arboriculture and quite often no insurance either.

Are you insured? If yes, please show evidence of insurance - Employers liability & Public Liability

We carry Public Liability insurance of £5,000,000 and Employers Liability of £10,000,000.

What qualifications do you and your staff hold? It's compulsory to have an NPTC certificate for chainsaw use?

I hold an NCH in Horticulture/Arboriculture which I undertook at Merrist Wood in 1990/1991. I also hold several NPTC qualifications as well as a Professional Inspection Certificate. All company employees are holders of NPTC qualifications which are the current standard. Anyone using a chainsaw professionally should be trained and have some form of certification.

Will you provide a written quotation?

We will be happy to provide a written quotation.

Are you a member of a professional organisation?

We are members of Arbnet which is an organisation that monitors tree contractors on their list and ensures they meet all the latest regulations (Health & Safety, LOLER, PUWER etc).

What will happen to the debris?

All debris will be removed from site unless otherwise requested.

Who will responsible for obtaining permission, if the trees are protected?

If your trees are covered by a TPO or you live in a conservation area permission will need to be obtained from the Council. There are one or two exceptions. If you wish us to make the application on your behalf this can be arranged.